Understanding the spectrum of roles within a mortgage broker firm helps you know who is advising you, who is handling your paperwork, who is speaking to the lender and who is responsible for keeping the process on track.
In simple terms, the mortgage adviser or broker is usually the person responsible for regulated mortgage advice and any mortgage recommendation. The wider team may help with fact-finding, documents, application submission, lender updates, compliance checks and protection discussions.
Plain English: a good broker firm should make the mortgage process clearer, not more confusing. You should know who is giving advice, what the service includes, what fees apply and what happens if the lender asks questions or does not accept the case.
This guide is for general information only and is not personal mortgage advice. Your options depend on your circumstances, the property, lender criteria and the evidence available at the time you apply.
Key takeaway: Understanding the spectrum of roles within a mortgage broker firm helps you know who is advising you, who is handling your paperwork, who is speaking to the lender and who is responsible for keeping the process on track.
Who does what inside a mortgage broker firm?
A mortgage broker firm may include several roles. In a small firm, one person might cover more than one function. In a larger firm, your case may move between an adviser, administrator, case manager and compliance team.
| Role or function | What they usually do | What it means for you |
|---|---|---|
| Mortgage adviser or mortgage broker | Assesses your circumstances, researches suitable options and gives regulated mortgage advice where applicable | This is normally the person responsible for the mortgage recommendation |
| Case manager | Helps progress the application, tracks lender updates and keeps you informed after submission | They can be your main contact once the application is with the lender |
| Mortgage administrator | Helps gather documents, prepare forms, book appointments and check basic information | They support the process, but may not be the person giving advice |
| Protection adviser | Discusses protection needs such as life cover, critical illness cover or income protection, where relevant | Protection is separate from the mortgage and should be considered based on your needs |
| Compliance function | Reviews advice standards, records, permissions and file quality | This helps the firm meet regulatory responsibilities |
| Management or oversight | Supervises advisers, service standards, processes and business controls | This supports consistency and accountability within the firm |
| Lender | Assesses affordability, credit, documents and the property before deciding whether to lend | The lender, not the broker, makes the final lending decision |
The key distinction is between advice and administration. An administrator or case manager may be very helpful, but they may not be authorised to recommend a mortgage product. If you are unsure, ask directly: “Who is my adviser, and who is giving the mortgage recommendation?”
The Financial Conduct Authority regulates firms that give regulated mortgage advice. You can read general consumer information from the FCA here: FCA consumer information.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
Why do broker firm roles matter to your application?
The roles matter because they affect accountability, communication and the quality of the application sent to the lender.
A well-run broker firm should help you:
- understand whether advice is being given or whether you are only receiving general information
- identify which lenders may fit your circumstances before you apply
- understand the total cost of a mortgage, not just the headline rate
- prepare the documents the lender is likely to request
- avoid avoidable delays caused by missing or inconsistent information
- understand the next step if a lender asks questions, reduces the loan amount or declines the case
James Blackler at The Mortgage Blog puts it this way: the value of a broker firm is not only finding a product. It is also in presenting the case properly, spotting issues early and explaining what the lender still needs to decide.
A broker cannot guarantee approval. A lender can still decline an application, change product availability, request more evidence or identify a property issue.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
Who is this guide relevant for?
This guide is relevant if you are:
- buying your first home
- moving home
- remortgaging
- considering a product transfer
- buying an investment property
- self-employed or a company director
- using overtime, commission, bonus income or multiple income sources
- concerned about credit history
- buying a flat, leasehold property, new build or non-standard property
- comparing a broker with applying direct to a lender
- trying to understand who in a broker firm does what
- looking at mortgage broker roles as part of a career move
GOV.UK’s home-buying guidance explains that buying a home involves several stages, including working out what you can afford, arranging a mortgage, making an offer, conveyancing, exchange and completion. You can read it here: GOV.UK buying a home.
public guidance also provides consumer guidance on buying a home, budgeting, deposits and mortgage repayments: public guidance buying a home.
A broker firm usually sits in the mortgage part of that journey, but its work often affects the wider timeline involving estate agents, solicitors, surveyors and completion dates.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
Is a mortgage broker the same as a mortgage adviser?
In day-to-day conversation, the terms are often used in a similar way. A mortgage broker or mortgage adviser helps borrowers understand mortgage options and may recommend a suitable mortgage where regulated advice is provided.
The practical question is not just the job title. You should check:
- whether the person is authorised to give mortgage advice
- whether the advice is tied, restricted or based on a wider lender panel
- whether any lenders or products are excluded
- what fees are payable and when
- whether the adviser regularly handles cases like yours
- what happens after the recommendation is made
You can also read our guide on the difference between a mortgage broker vs advisor.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
What is the job of a mortgage broker?
A mortgage broker’s job is usually to understand your circumstances, compare suitable mortgage options and recommend a route where advice is being given.
That normally involves looking at:
- your income and employment position
- your deposit or equity
- your credit commitments
- your credit history
- your household and dependants
- the property you want to buy or remortgage
- your preferred mortgage term
- repayment or interest-only options, where available
- fixed, tracker or variable rate preferences
- fees, incentives and early repayment charges
- expected future changes, where relevant
The broker’s recommendation is separate from the lender’s decision. The adviser recommends a route. The lender assesses the application and decides whether to lend.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
How do case managers and administrators help?
Case managers and administrators often make the biggest difference after the advice has been given.
They may help with:
- collecting payslips, bank statements, accounts and tax documents
- checking ID, address history and proof of deposit
- preparing application information for the lender
- tracking lender updates
- responding to lender requests for further evidence
- updating you, the adviser and sometimes the solicitor or estate agent
- keeping the case moving towards offer, where possible
This matters because lenders assess evidence. A mortgage application is not just a rate choice; it is an affordability assessment, a credit assessment, a document review and a property assessment.
Missing or inconsistent documents can cause delay. In some cases, they can also change the lender’s view of the application.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
A common trap: mistaking progress updates for mortgage advice
Imagine a first-time buyer reserving a new-build flat with a tight exchange deadline. They have a permanent salary, annual bonus income and part of the deposit is coming as a gift from a parent. Early in the process, an administrator helps obtain a decision in principle and sends a document checklist. The buyer assumes this means the lender has effectively accepted the whole case.
The difficulty is that several important judgement calls have not yet been made. The adviser still needs to check whether the lender will use the bonus income in the way the buyer expects, whether the gifted deposit evidence fits lender and solicitor requirements, and whether the new-build flat itself is acceptable under the lender’s policy. The case manager can chase updates once the application is submitted, but they cannot make an unsuitable lender fit the facts.
Practical lessons from this scenario:
- A decision in principle is not a full mortgage offer.
- Document collection is useful, but it is not the same as lender suitability advice.
- Bonus income, gifted deposits and new-build property rules can all affect lender choice.
- The adviser should identify the likely pressure points before submission, not after the valuation or underwriting query.
- The case manager’s role is valuable once the route is chosen, especially where deadlines are tight.
The borrower’s key question should be: “Has the adviser checked that my income, deposit source, property type and timescale all fit the proposed lender before we apply?”
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
Broker firm roles: direct application or advice route?
Some borrowers can apply directly to a lender and feel comfortable managing the process themselves. Others benefit from advice and support, especially where the case is not straightforward.
| Situation | Direct to lender may suit if… | Broker advice may be worth considering if… |
|---|---|---|
| Straightforward employed income | Your income is simple and you already know which lender you want | You want help comparing total cost, criteria and product features |
| Self-employed income | Your accounts are stable and you understand lender income rules | Your income has changed, retained profits are involved, or lenders may calculate income differently |
| Credit history concerns | Your credit file is clean and borrowing is low | You have missed payments, defaults, CCJs, debt plans or high unsecured borrowing |
| Product transfer | Your current lender offers a suitable new deal and you do not need extra borrowing | You want to compare staying with your lender against remortgaging elsewhere |
| Property type | The property is standard construction, freehold and straightforward | The property is leasehold, new build, unusual construction, above commercial premises or needs closer review |
| Time pressure | You have enough time and understand the lender process | Your fixed rate is ending soon or a purchase deadline is tight |
public guidance has a useful overview of shopping around and getting advice: choosing a mortgage — shop around or get advice.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
What can make the broker process harder?
A broker firm can only work with the facts and evidence available. The process can become harder when:
- income is variable, newly started or difficult to evidence
- self-employed income has risen or fallen sharply
- credit issues are recent or unexplained
- deposit source is unclear
- bank statements show undisclosed commitments or unusual activity
- the property has lease, construction or valuation concerns
- completion deadlines are tight
- you take new credit during the application
- the purchase price, deposit or loan amount changes
- you do not tell the adviser about relevant facts early enough
A common mistake is applying as if every lender works the same way. They do not. Lenders can differ on income treatment, credit history, deposit evidence, property type, lease requirements and affordability calculations.
For more complex situations, the value of a broker is often in knowing where not to apply, as much as where to apply.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
What mortgage details matter most to the adviser?
A mortgage adviser will usually need to understand the following before making a recommendation.
Affordability
Lenders assess whether the mortgage appears affordable based on income, commitments, household circumstances, mortgage term and expected payments. GOV.UK’s home-buying guidance confirms that lenders will check whether you can afford the mortgage.
public guidance also highlights the importance of budgeting for mortgage payments and wider home-buying costs. Mortgage payments are only one part of owning a property.
Credit profile
Lenders usually review your credit history and existing credit commitments. A broker may ask about missed payments, defaults, county court judgments, debt management plans, payday loans or high unsecured borrowing.
Not all lenders treat credit issues in the same way. Criteria can change, and the details matter.
If credit history is a concern, you may also find our guide useful: steps to assess and improving your credit score.
Deposit and loan-to-value
Your deposit affects the loan-to-value, usually called LTV. LTV is the mortgage amount compared with the property value or purchase price, depending on the lender’s assessment.
A larger deposit may increase the range of possible options, but it does not remove the need for affordability, credit and property checks.
The broker firm may also need to evidence where the deposit came from, such as savings, sale proceeds, inheritance or a gift.
Property type and valuation
The lender will normally assess the property. This can include valuation, construction type, lease details, condition, location and whether the property fits lending policy.
If the property is leasehold, lease terms may be relevant. GOV.UK provides general leasehold information here: leasehold property.
A broker cannot make a property acceptable to a lender, but they can help identify issues that may need checking before an application is submitted.
Product cost and suitability
The lowest headline rate is not always the best answer. A recommendation may need to consider:
- product fees
- valuation fees
- legal costs
- cashback or incentives
- early repayment charges
- mortgage term
- repayment method
- flexibility needs
- overpayment options
- whether the lender is likely to accept the case
A suitable recommendation should explain why a route has been chosen and, where relevant, why other routes were not suitable.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
What documents help each role do their job?
The exact documents depend on your circumstances and the lender, but this checklist shows what may be requested.
| Document or information | Who usually uses it | Why it matters |
|---|---|---|
| Proof of ID and address | Administrator, adviser, lender | Confirms identity and address history |
| Latest payslips | Adviser, lender | Supports employed income assessment |
| P60 or employment details | Adviser, lender | May support income history and employment status |
| Bank statements | Adviser, administrator, lender | Shows income, spending, commitments and account conduct |
| SA302s or tax calculations | Adviser, lender | Commonly used for self-employed or variable income assessment |
| Tax year overviews | Adviser, lender | Helps evidence tax position for self-employed applicants |
| Company accounts | Adviser, lender | May be relevant for company directors |
| Proof of deposit | Administrator, lender, solicitor | Shows source and availability of deposit funds |
| Gifted deposit letter | Adviser, lender, solicitor | Confirms whether a gift is repayable and who provides it |
| Credit commitments | Adviser, lender | Affects affordability and lender fit |
| Property details | Adviser, lender, valuer | Helps assess property suitability and valuation route |
| Existing mortgage statement | Adviser, lender | Relevant for remortgage or product transfer comparisons |
If you are employed, payroll and tax evidence may be relevant. GOV.UK provides information on PAYE for employers here: PAYE for employers.
Do not send documents containing unnecessary sensitive information unless the firm or lender has asked for them and you understand why they are needed.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
Which mistakes make the process harder?
Assuming the broker can promise approval
A broker cannot guarantee a lender will approve the mortgage. A lender can still ask for more information, reduce the loan amount, decline the application or identify a property issue.
Confusing advice with administration
A case manager may be your main day-to-day contact, but that does not necessarily mean they made the mortgage recommendation. Ask who is responsible for advice.
Focusing only on the interest rate
The lowest visible rate may not be the most suitable option once fees, incentives, early repayment charges, term and lender criteria are considered.
Sending incomplete documents
Missing documents can delay underwriting. Inconsistent documents can raise questions. This is especially common where income is variable, self-employed or paid from several sources.
Applying to the wrong lender first
If your income, credit profile, deposit source or property type does not fit a lender’s criteria, the application may fail or take longer than expected.
Not updating the broker
Tell your adviser promptly if your income changes, you take new credit, your deposit changes, the purchase price changes or the property details change.
Treating a decision in principle as a guarantee
A decision in principle can be useful, but it is not the same as a full mortgage offer. The lender may still need to verify documents, underwrite the case and assess the property.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
What could broker firm roles look like in practice?
Example 1: first-time buyer with employed income
A first-time buyer has a permanent employed role, a deposit from savings and no known credit issues. They want to understand whether to use a broker or apply directly.
The adviser would usually assess income, outgoings, deposit, credit profile, purchase price, term and preferences. They may compare suitable lender options and explain product costs.
The administrator or case manager may then help gather payslips, bank statements, ID, proof of deposit and property details.
The lender still assesses affordability, credit and the property before issuing any offer.
Example 2: self-employed applicant with changing income
A self-employed applicant has two years of accounts, but the most recent year is higher than the previous year. They are unsure which figure lenders will use.
Here, the adviser’s role is more important. Different lenders may assess self-employed income differently. The adviser needs to understand the business structure, accounts, tax documents and whether the income appears sustainable.
The case manager may help collect accounts, tax calculations, tax year overviews, business bank statements or accountant details where required.
The lender decides what income it is willing to use. The broker cannot force a lender to accept a figure, but can help identify lenders whose criteria may fit the evidence.
Example 3: buyer with past credit issues
A buyer had missed payments in the past but has since improved their credit conduct. They are worried about applying and being declined.
The adviser would usually need details of what happened, when it happened, whether accounts are now up to date and how the rest of the case looks.
The role of the broker firm is to avoid guesswork. A better process checks likely lender fit before submitting an application, rather than assuming every lender will treat the history the same way.
Example 4: remortgage with a tight deadline
A homeowner’s current fixed rate is ending soon. They want to avoid unnecessary delay and compare options.
The adviser may compare a product transfer with remortgage options, subject to availability and suitability. The administrator or case manager may help gather documents and track deadlines.
If a new lender is used, the lender will still assess the application. A product transfer with the existing lender may involve a different process, depending on the lender and whether advice is being given.
Timing matters. If you leave it late, your options may narrow.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
What should you check before choosing a broker firm?
Before you engage a broker firm, ask practical questions rather than only asking for the lowest rate.
| Question to ask | Why it matters |
|---|---|
| Are you giving regulated mortgage advice? | Confirms whether you are receiving a recommendation or general information |
| Who is my mortgage adviser? | Identifies who is responsible for advice |
| Who handles the case after application? | Helps you understand communication and updates |
| Are you tied, restricted or whole-of-market? | Shows how broad the lender search may be |
| Are any lenders or products excluded? | Helps avoid assumptions about market coverage |
| What fees do you charge and when are they payable? | Clarifies cost before you commit |
| Do you receive a procuration fee from the lender? | Helps you understand how the firm is paid |
| What happens if the first lender does not accept the case? | Tests whether there is a fallback plan |
| How will you explain the recommendation? | A good recommendation should explain suitability, costs and risks |
| How quickly do you usually respond during underwriting? | Service can matter when deadlines are tight |
A trustworthy firm should answer these questions clearly.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
When is mortgage broker advice worth considering?
Mortgage broker advice may be worth considering where:
- you are self-employed
- your income varies
- you have multiple income sources
- you have recent or historic credit issues
- your deposit is gifted or comes from a less common source
- you are buying a flat, leasehold property, new build or unusual construction
- you need a high loan-to-value mortgage
- affordability looks tight
- your current deal is ending soon
- you are unsure whether to choose a product transfer or remortgage
- you want regulated advice rather than general information
You may also want to speak to a broker if you simply want the process explained in plain English. Mortgage applications can be stressful, especially when you are also dealing with estate agents, solicitors, surveys and deadlines.
At The Mortgage Blog, we work through the facts before suggesting a route. We will not tell you something is suitable without understanding your circumstances, and we will not imply approval before a lender has assessed the case.
You can speak to a mortgage adviser or make a finance enquiry if you would like to talk through your situation.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
What could change who handles your case?
Who handles your case can change depending on complexity, timing and the stage of the application.
| Variable | Why it changes the process | What to check before applying |
|---|---|---|
| Lender criteria | Different lenders assess income, credit, property and deposit differently | Which lenders may fit the facts and which are unlikely to |
| Evidence quality | A strong case can still stall if documents are missing or inconsistent | Whether income, deposit, credit and property evidence is complete |
| Property details | The property is the lender’s security | Tenure, construction, valuation risk, condition and legal restrictions |
| Timing | Rates, criteria and offers can change before completion | Whether there is enough time for valuation, underwriting and legal work |
| Fallback route | A one-lender plan may create avoidable risk | What happens if the lender view changes |
| Protection needs | Mortgage borrowing can create financial vulnerability for a household | Whether life cover, critical illness cover or income protection should be discussed |
public guidance has general information on critical illness cover and income protection insurance. Protection advice should be based on your needs and budget.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
What do generic guides about broker firm roles often miss?
Many guides explain that a broker finds mortgages. The more useful question is whether the firm’s process fits your borrower profile, property, deadline and evidence.
| Common gap | What you should look for instead |
|---|---|
| Only describing job titles | Clear explanation of who gives advice, who handles administration and who updates you |
| Focusing only on rates | Total cost comparison including fees, incentives, early repayment charges and term |
| Ignoring lender coverage | Clarity on whether the firm is tied, restricted, panel-based or whole-of-market |
| Vague service promises | Specific process for documents, lender queries, updates and fallback options |
| Little discussion of suitability | Explanation of why the recommendation fits your circumstances |
| No warning about uncertainty | Clear wording that the lender still makes the final decision |
The best broker conversation is not “What is the cheapest rate?” It is “Which route fits the facts, what could make the lender hesitate, and what is the fallback plan?”
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
How should you prepare before speaking to a broker firm?
Before asking for advice, prepare a short summary of your case. This helps the adviser understand the important facts quickly.
Include:
- whether you are buying, remortgaging or considering a product transfer
- property price or estimated value
- mortgage amount needed
- deposit or equity available
- source of deposit
- employment status and income type
- any bonus, overtime, commission or second income
- self-employed trading history, if relevant
- current credit commitments
- any known credit issues
- property type and tenure
- timescale and key deadlines
- whether you have already received a decision in principle
- whether any lender has already declined the case
Do not hide issues because you are worried they will affect the answer. If something is relevant to the lender, it is better for the adviser to know early.
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
Red flags and trade-offs to watch for
| Red flag | Why it matters | What to do |
|---|---|---|
| The firm guarantees approval | No broker can control the lender’s final decision | Ask for a realistic explanation of risks and evidence needed |
| Fees are unclear | You should know what you may pay and when | Request written fee information before proceeding |
| You are not told who gives advice | Accountability becomes unclear | Ask who the regulated adviser is |
| Only the headline rate is discussed | The cheapest rate may not be the most suitable route | Ask about total cost and early repayment charges |
| The lender panel is unclear | You may assume broader coverage than the firm provides | Ask whether any lenders or products are excluded |
| Documents are submitted before being checked | Inconsistencies can delay or weaken the case | Ask what evidence will be reviewed before application |
| The adviser ignores future plans | Suitability may depend on plans to move, overpay or change income | Explain likely changes before accepting a recommendation |
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
What should you read next?
- Using a mortgage broker
- The role and benefits of a mortgage broker
- Mortgage broker vs advisor
- Mortgage adviser in the UK
- How to become a mortgage broker in the UK
- Understanding specialist finance in the UK
- Self build mortgage broker
- Perfect mortgage advisor
Want personalised mortgage advice?
Speak to The Mortgage Blog before you apply so we can help you check lender fit, documents and next steps for navigating the spectrum of roles within a mortgage broker firm.
FAQs
Who gives the mortgage advice in a broker firm?
Usually the mortgage adviser or broker gives the advice and makes the recommendation. Administrators and case managers may support the process, but they may not be responsible for regulated advice.
Can a case manager recommend a mortgage?
Not unless they are authorised and acting in an advice role. If you are unsure, ask the firm who is giving the recommendation and whether regulated mortgage advice is being provided.
Does using a broker improve my chance of approval?
A broker cannot guarantee approval. A good broker may help identify lenders whose criteria appear more suitable for your circumstances and help you prepare the evidence properly. The lender still makes the final decision.
Is the lowest mortgage rate always the best option?
Not necessarily. Fees, incentives, early repayment charges, term, flexibility and lender criteria can all affect whether a mortgage is suitable.
What should I ask before paying a broker fee?
Ask what the fee is, when it is payable, whether it is refundable, what service is included, which lenders are considered, who gives advice and what happens if the first lender does not accept the case.
Can I apply directly to a lender instead?
Yes, some borrowers apply directly. This may be suitable if your case is straightforward and you are comfortable comparing products and managing the process. Advice may be more useful where income, credit, property or timing is more complex.
What does the compliance team do?
The compliance function helps the firm meet regulatory and internal standards. This can include checking advice records, processes and file quality.
Will the broker speak to my solicitor or estate agent?
Sometimes, but this depends on the firm, the stage of the case and what information is needed. The broker’s main mortgage-related work is with you and the lender. Solicitors handle the legal work.
What happens if my circumstances change after applying?
Tell your adviser promptly. Changes to income, credit, deposit, purchase price or property details may affect the recommendation or the lender’s decision.
Is protection advice part of the mortgage?
Protection is separate from the mortgage, although it may be discussed alongside the application. Whether life cover, critical illness cover or income protection is suitable depends on your circumstances and budget.
